Questions and Answers

What do I need to do at home prior to travel?

  1. Arrange for a forwarding address at the post office.
  2. Cancel existing accounts that you will no longer utilize (i.e. utilities (gas & electric), landline telephone (if applicable), and cable TV). Have bills forwarded to your new address.
  3. Inform your family of your travel route and expected arrival time.
  4. Start a “receipt travel folder” including all receipts (i.e. professional license, CEU’s, magazine invoices, uniforms, travel receipts for gas and airfare, food and lodging). These receipts may be helpful at tax time.
  5. Make sure you have enough money for three weeks or until you receive your paycheck

What do I do when traveling to an assignment?

  1. When traveling long distances, notify us of your departure and keep us posted during your journey.
  2. Follow a planned route. We can provide you with directions and detailed maps for review before your journey begins.
  3. Keep you gas tank full when anticipating long drives through barren country. Flares, extra water, and antifreeze are helpful.
  4. Drive during the day as much as possible. Take frequent rest stops. IF YOU FEEL TIRED, DO NOT DRIVE!
  5. Plan to arrive at your housing during business hours, Monday-Friday, 9:00 a.m. – 5:00 p.m. If you foresee a late arrival, call the office in advance so arrangements can be made.
  6. For safety purposes, carry a cellular phone with you during your trip. Use of a cell phone will allow you to remain in contact with your recruiter. Always provide your recruiter with your cell phone number.

What do I do when I arrive at my assignment?

  1. Unpack your vehicle right away.
  2. Call your recruiter to let us know you arrived safely and let your recruiter know the best way to reach you in case of an emergency.
  3. Notify the local post office of your new address.
  4. Prior to your first workday, preform a test drive to the hospital so that you feel comfortable with the route and time allocation.
  5. Arrange for connection of any services (gas, electric, cable TV, internet, etc.) that were not connected prior to your arrival.
  6. Open a small local bank account to alleviate out of state banking problems (if applicable).
  7. Familiarize yourself with the area – where is the closest grocery store, gas station, bank, etc. to your housing.

Am I an employee or independent contractor?

Agency personnel employed by Health Providers Choice are classified as employees not independent contractors or self-employed individuals. It is the responsibility of the employee to contact HPC at the conclusion of every travel contract for reassignment. Health Providers Choice prepares and mails employees’ Federal W-2 forms on or before January 31 of each year.

As an employee of Health Providers Choice you cannot accept fees or other payment from patients or facilities. You cannot accept compensation directly from the facility unless specified in the terms between you and Health Providers Choice.

What is taxable income?

W-4’s are issued at hire and when a change is requested. We will deduct the appropriate taxes according to the number of deductions identified on your W-4 form. Any changes in your W-4 are to be communicated to us.

In addition to the W-4 taxes, a state tax for the state in which you are working will be deducted if appropriate. Depending on the city and state, the tax rate may vary. Please make sure you verify your rate.

Health Providers Choice does multi-state and multi-jurisdiction tax deductions. Sign-on, completion, and referral bonuses, when issued, will be taxed, since this is considered additional income.

What is non-taxable income?

Approved reimbursements for some types of expenses are not taxed provided a receipt or cancelled check is sent to us. If proof of a permanent tax residency form is on file with Health Providers Choice, subsidy/housing allowance will not be taxed per IRS guidelines and will be reimbursed as duplicate expenses incurred while on assignment per your assignment terms.

How do I cash my check?

You have two options for receiving your paycheck: regular mail and direct deposit. Typically, checks are sent out via regular postal mail every Thursday. Health Providers Choice will not be responsible for delays in the delivery service. The second option is to have your check deposited directly into your account with the respective pay stub being sent to an address of your choice via regular mail. The most effective mode of payroll delivery is direct deposit.

If you open a bank account in the area of your new assignment, please check with the institution to determine the availability of your funds. If the payroll check is from out of state, banks often require a grace period (typically up to 5 days) before the check will clear or the direct deposit funds are available. Always be prepared with two (2) forms of identification (driver’s license and major credit card).

What is the pay period?

Health Providers Choice operates on a weekly pay period. The week starts 7:00 a.m. shift on Sunday and ends at the end of 11:00 p.m. shift on the following Saturday. Some facilities require the traveler to adhere to their pay period schedule however your payroll will always be based on Health Providers Choice’s pay period. Ask your recruiter when in doubt.

When are time sheets due?

Time sheets are due every Monday before 4:00 p.m. for the previous pay period. Time sheets turned in after the Monday 4:00 p.m. deadline are considered late. These will be processed with the following weeks’ time sheets. Please turn in your time sheets on time. Do not wait until last minute. Time sheets are considered legal documents and should be treated like legal documents. Make sure that your timecard is legible and accurate. Never modify an old timecard with an existing signature.

When will pay checks be distributed?

Direct Deposit checks should reach your account on Friday. Funds should be available at this time. If you choose to have your checks mailed they will be mailed out on Thursday.

What can delay my pay check?

Your paycheck may be delayed for several reasons:

  • Time sheet not turned in on time.
  • Time sheet filled out incompletely, inaccurately, or illegibly.
  • Time sheet discrepancy with facility system of record.
  • Time sheets not signed by yourself or facility.
  • Required credentials not properly documented with Health Providers Choice.

Whenever possible, Health Providers Choice will contact you to inform you of the reason(s) your paycheck will be delayed. However, it is YOUR RESPONSIBILITY to correct the circumstances delaying your paycheck before you can be paid.

How do I distribute my time sheets?

Time sheets consist of a sheet of paper that must be completed and signed for each work week assignment. It is important to remember, even if a copy is to be turned into Health Providers Choice, another copy must be left at the facility, and you must keep a copy for your personal records. ALWAYS KEEP YOUR COPY! It is your responsibility to produce your personal copy if the payroll department cannot find a time sheet. Time sheets may be dropped off at any of the Health Providers Choice offices (between the hours of 9:00 a.m. – 5:00 p.m.). Time sheets must be faxed to the payroll department at 888-472-2329, or emailed to your recruiter. Faxed copies of your time sheets will be accepted as originals if they are legible. If you fax your time sheets PLEASE make sure that your time sheets are received. You must call and ask for the payroll department at 888-299-9800 for verification. Time sheets may not be faxed to any other number.

How do I fill out time sheets?

You must take your time sheet with you when reporting to work. At the end of each shift worked, fill out the time sheet completely and accurately, and then have a shift supervisor sign the time sheet. A valid, signed time sheet is your proof that you did in fact work the assigned shift, at the assigned facility, on the assigned date. The time sheet is the document that determines your pay. Make sure it is properly filled out and signed. Use a new time sheet for each facility. You may use one time sheet for each specialty/floor at each facility worked. Please take the time to fill out your time sheets completely and accurately. The following explanation may help.


  1. Employee Name Your full, legal name.
  2. Week Ending Date The pay period ending day (this should always be a Saturday).
  3. Client's Name The full name of the facility where you worked.
  4. Job Title Circle the job title that is appropriate: RN, LPN, ST. Write in titles not available for selection.
  5. Assignment Type Circle the appropriate assignment type: Contract, Per-diem
  6. Month / Day Please put the month and day worked under the title of the day.
  7. Unit The unit floor in which you worked.
  8. Start Time The exact military time.
  9. Meal Break The exact amount of time you took for a break. If no break was taken (No lunch or “0”) must be entered and initialed by a supervisor. Do not assume a lunch not taken will be paid. You must have authorization to receive payment.
  10. Finish Time The exact military time of your shift end.
  11. Employee Signature You must sign your time sheet.
  12. Authorized Client Approval Signature of person authorized to approve shift worked. This should be done at the end of each shift.
  13. Total Hours You must make sure that you total the hours daily and also at the end of the work week.
  14. Authorized Client Signature The supervisor or charge person must verify that the time is correct and that you are the person who worked. An unsigned time sheet will not be paid. Call the office if you are unable to obtain the facility signature.

If you need help filling out your time sheets, call the office 888-299-9800 for assistance.

What if there is an error in my paycheck?

It is Health Providers Choice policy that you are paid fairly, accurately, and timely. If you believe that your paycheck has an error, please contact the payroll department immediately. The payroll staff will immediately investigate and make a determination as to what action to take. If the error is the fault of Health Providers Choice, we will remedy it as soon as possible (in most cases immediately). If Health Providers Choice did not cause the error, it may be corrected on the next paycheck after the issue is resolved. Payroll issues or questions may be discussed only with the payroll department. Recruiters cannot assist you with specific payroll issues.

What is the housing allowance program?

The Internal Revenue Service has identified specific requirements for a taxpayer to qualify for the Housing Allowance Program. To be eligible for the program, two conditions must be met:

  1. The assignment must be considered temporary: a job that has both an anticipated and actual duration of less than one year. To further clarify, you are expected to return to your permanent residence within one year of assignment start.
  2. A permanent tax residence must be identified. The travel assignment (principle place of work) must be in a separate location from the permanent residence and require travel to and from, plus living expenses. The traveler must maintain (financially contribute to) the permanent residence. Reimbursement is for duplicate expenses only.

After consulting with your tax advisor and clarifying the above requirements, you will complete a form to notify HPC that you are eligible and wish to participate in the plan.

What are my options for housing while on an assignment with Health Providers Choice?

You may wish to utilize the HPC tax advantage plan where you receive a tax-free housing allowance for you to provide your own housing during your assignment. Or, you may opt to have Health Providers Choice provide you with housing options in the location you desire. We do the research for you! You NEVER have to find the apartment, utilities, and furniture all by yourself. We strive to meet every request you present. However, due to limited housing in some areas, your options may be limited.

To obtain more information on the Federal Tax Per-diem please visit:

What am I responsible for when utilizing HPC’s housing options?

Be sure to report housing damages! Prior to accepting a housing arrangement, you will be required to perform a walk through with the housing representative at the site. It is very important to document any damages identified. Upon completion of your assignment and prior to your departure, you will be required to perform another inspection with the housing representative. The purpose of this is to protect you from damage liability. A move-in checklist form will be provided to be used for these inspections. We trust you will respect the property. If damage occurs, please notify Health Providers Choice immediately.

You will receive a full lease and the housing site’s regulations prior to move-in. It is your responsibility to follow them. Any maintenance requests should go through the housing management. If he/she is unable to resolve your issues, feel free to get our Housing Department involved.

Will I be responsible for paying for my utilities?

We will, at your request, attempt to find an apartment where all utilities are included but cannot guarantee that this will be possible. If this is not possible, Health Providers Choice can set-up your utilities and provide them for you as part of your housing package. However, unless it is included with the lease, HPC does not cover cable and/or internet services. You will be responsible for setting up your cable and internet service upon your arrival.

When do I have to vacate the provided housing?

You will have 48 hours to vacate housing following the last day listed on your contract. Apartment complexes are not like hotels. They will charge you for trash removal and cleaning. Please make sure that you always leave the provided housing in the same condition as you found it. You will also need to return all keys and passes to the housing management. Failure to comply with apartment complex vacancy policies may result in a forfeiture of some of all of your security deposit as well as your final travel reimbursement or completion bonus. It will be your responsibility to pay for any charges for damage, missing items, or cleaning fees. These additional charges may be deducted from your final paycheck.

What should I bring for my home away from home?

Every housing situation will require you to bring different items. Some apartments will include only major appliances, while other apartments will offer you everything from dishes to linens. Our Housing Department will find out what is offered for you in the apartment and provide you with a detailed list. It is always a good idea to bring some things with you that give you that comfortable feeling of being home.

If I do not like the housing provided can I upgrade my housing?

Since you have housing of your choice, you also have the choice to upgrade any of the products or services you rent. It will be your responsibility to pay any and all additional costs for upgrading.

Can I bring my pet?

Make sure if you are traveling with a pet that the arrangements are made well in advance. If the housing department is aware that you have a pet there will be special consideration given so that it will be a good experience for you and your pet.

Some housing complexes allow pets and others do not. The housing complexes that do allow pets usually impose size and weight restrictions. A pet deposit is usually required and at all times an additional monthly pet fee is charged. You will be responsible for payment of pet deposit and any pet related fee. No pets are allowed unless prior arrangements are made with Health Providers Choice and the housing manager.

Can my family travel with me?

Yes, your family may travel with you but you will be responsible for any additional costs. Every family is different, but these are a few simple guidelines that have worked for other nurses:

  • If needed and possible for you, travel with a child care provider- take along someone to care for the children if they are small and in need of constant care- a spouse, sister, mother or friend who would like to see the country with you.
  • Home school works- take your children to see the country!
  • Ask your recruiter to assist you in making arrangements for schooling in the location of your contract. Contracts can be arranged for an entire semester or any length of time you desire.
  • Travel to locations where you have family to help you with the children.

Can I go to work for the facility at the end of my travel assignment?

Health Providers Choice is dedicated to providing a mutually beneficial employment relationship with all the nurses we place. This being said, it is expected that disclosure of the intent to go permanent occurs prior to contracting with the facility as a traveler. Health Providers Choice can contract travelers on a temp-to-perm assignment. If the assignment is temporary, the expectation is that permanent placement will only be an option 90 days after the end of the assignment. Please discuss options for permanent placement with your recruiter.

Can I cancel or quit an assignment?

Not without incurring costs for yourself. If you cancel a scheduled work assignment prematurely or the facility cancels based on your failure to meet the screening, credentialing, or performance requirements, you may be responsible for costs incurred by Health Providers Choice as a result of cancellation.

What should I wear to work on my travel assignment?

If you are unsure of what to wear you are always safe in a white uniform with a white lab jacket. Scrubs are always acceptable; however, some facilities require a specific color. Check with your recruiter for specific details.

Present a neat appearance. Go to work in a clean, well-fitting uniform, with a groomed appearance. Remember to keep your hair brushed and pulled back if it is long. Clean shoes are a must. Wear socks of hose and low-heeled shoes with rubber soles and a heel. All visible body piercing and tattoos should be covered. You may only wear one earring per ear.

State law requires that all persons working in the medical field must wear a name badge or insignia while on duty. The badge must identify the classification that each person holds. You must wear Health Providers Choice or the facility name badge to work. Many of the facilities will require that you wear their badge and use it to punch in and out.

Can I take time off during the assignment?

Yes, provided both HPC and the facility have granted approval in advance. Please check with your recruiter for specific details concerning your schedule, hourly requirements, and housing arrangements.

Do I have to float?

As a contract professional you are required to float to any floor that needs help in a capacity in which you are proficient and qualified to work. A contract professional is considered to be of a higher caliber and quality, with the ability to work with confidence and efficiency when needed. Being flexible and considerate is critical to the success of your contract. Never take on an assignment that you feel is outside the scope of your practice. If you are asked to do something you are uncomfortable with, step away and contact Rose Torrento, the Chief Nursing Officer at Health Providers Choice. The CNO is available 24/7 to assist you with clinical issues that may arise, and advocate on your behalf when needed.

What if I need to make schedule changes?

Should you desire to change the agreed upon schedule, you must request it in writing to the facility and Health Providers Choice no less than seven (7) days prior to such change. The facility has the final decision regarding approval.

How do I get my out-of-state license for travel assignments?

One of the benefits of traveling for Health Providers Choice is that we reimburse the full amount for your license. You must supply us with an accurate receipt for reimbursement, either a receipt with the state board seal or the cancelled check, and you must supply us with a copy of the license. You must maintain you license as current, active and in good-standing status prior to starting your contract, and during any work assignment.


Before you begin your assignment, we will need an update on the status of your license. You must have a current, valid license and current certificates (BLS, ACLS, etc.) in order to work. All this information will be kept in your file and must be complete prior to beginning any assignment. If you have any problems obtaining a license, please call us. We’ll be glad to help! Processing the license will vary from state to state and can take up to eight (8) weeks. To avoid delays, it is very important that you complete the application for endorsement immediately upon assignment consideration.


State law requires that you do not present yourself as a registered nurse (RN), graduate nurse, trained nurse or nurse anesthetist until you have the state license endorsement. This means you cannot use any title, sign, card, or device to indicate that you are qualified to practice nursing, unless you have been licensed or certified by endorsement in that particular state. For example, do not wear your name badge when you are turning in your application to the state licensing board in a state in which you are not licensed because you could be in violation of that state’s law.


NOTE: Health Providers Choice will reimburse you for the license and assist you, but you are ultimately responsible for all your licensing requirements and for maintaining all necessary licenses.

What is Travel Nursing?

Travel nursing is a form of contract nursing where you work temporary contract at a facility that has a staffing need – generally 4 to 13 weeks. These temporary contracts allow you flexibility in employment location, and the ability to travel to different facilities and states for work.

How much experience do I need & what are the typical requirements to become a Travel Nurse?

Generally, 2 years of experience in the specialty you are applying for (e.g. OR, ICU, Med Surg) is required to be considered for a travel position. Some facilities also require previous travel experience. The typical requirements include an active RN license for that state and any certifications applicable to the specific unit (BLS, ACLS, PALS, TNCC, etc.).

How long are Travel Nurse assignments?

Travel nurse assignments can be anywhere from 4 to 26 weeks – but the most common assignment length is 13 weeks. Also, many facilities will offer you a contract extension should they still have a staffing need at the end of your initial contract term.

What are the benefits of being a Travel Nurse?

The main benefit of being a travel nurse is the ability to work at a new facility, or even a new state, every few months. This minimizes your involvement in workplace politics, helps you build skills and gain experience, and allows you to experience new environments and travel the country. You also have complete flexibility over your vacation time by choosing how long you want to take off in between contracts. Additionally, travel nursing assignments are known to offer higher pay than comparable staff assignments – which is another great benefit of being a travel nurse.

Is it possible to take an assignment with a friend?

It is possible to take an assignment with a friend, but requires a higher level of flexibility. It is harder to book two nurses for a contract at the same facility at the same time, especially if you work on the same unit. If you are flexible to the location (state, city, or hospital) and shift you will work, your recruiter will be better able to find you an assignment as a pair.

How do I organize/format my resume as a travel nurse?

When formatting your resume as a travel nurse, you will want to list each hospital/facility you have worked at, and each individual assignment. You do not want to just list the agency you worked for and the time frame you worked for that company. Doing so prevents the hiring manager from seeing important details, such as how many contracts you have completed and what facilities you have worked at. For additional help on formatting your resume, contact your HPC recruiter.

Can I take time off between assignments?

Travel nurses can choose to take time off between assignments. This allows you to take several weeks between assignments for vacations, and not have to request time off during your contract. However, it is important to remember that taking several weeks off between contracts can mean weeks without pay. Some nurses hold a per-diem position at a local hospital near their home that they can pick up shifts during their time off between assignments.

Can HPC find me assignments year-round?

HPC has assignments nationwide, which allows us to find available contracts for nurses year-round.

Can recent nursing graduates get a job as a Travel Nurse?

Facilities generally require two years of experience as a nurse before they will consider you for travel positions. As a general rule, new nursing graduates will need to get at least two years of experience in a specific nursing specialty before applying for travel nurse positions. On occasion, there will be facilities that accept travelers who have one year of experience.

Can I choose where I travel?

Nurses can choose their travel location, and always have control of whether or not they would like to take an assignment. However, some locations will not always have assignments available, or an assignment available in your nursing specialty, at the time you are looking.

What kind of facilities will I work in?

At HPC, we have assignments available at community hospitals, level I trauma centers, and everything in between. This means you can take an assignment in a facility setting that you feel comfortable in.

What are the state licensing requirements?

To learn more about licensing requirements for travel nursing, click here.

What qualities will help me succeed in Travel Nursing?

  • Courageous: Likes a challenge, is eager to work with new teams and new, emerging technology
  • Curious: Enjoys meeting new people; is a creative problem solver
  • Adaptable: Is spontaneous and agile; is quick to fit in
  • Hardworking: Fearless, and does what it takes to get the job done
  • Dedicated: Cares about their contribution, their impact on the team, and the quality of care
  • Unwavering: Is a predictable team member who thrives when presented with new possibilities
  • Committed: Focused on performance and devoted to being an indispensable part of the team

What are some of the most popular career specialties for travelers?

While we see assignments in just about every specialty, some of the most popular are: Operating Room, Emergency Room, Intensive Care Unit, Medical Surgical, and Telemetry.

Do you offer local assignments?

We offer local assignments, and almost any assignment can be worked by a local candidate. Some facilities require that your permanent address be a certain distance from the facility (e.g. 50 miles or 100 miles) to be eligible for contract employment with them. In those cases, you would not be able to apply for a contract position at the facility if your permanent address did not fall within the mileage requirements.

Do you staff nationwide?

We offer nationwide assignments, including Alaska and Hawaii.

Does HPC offer professional liability insurance/workers comp?

All HPC field staff employees are covered under professional liability insurance. We also offer workers compensation. During HPC orientation, your recruiter will review the correct process to follow if you are ever injured while at work.

What healthcare insurance do you offer?

We offer BCBS Medical, Delta Dental, and EyeMed vision insurance. Visit our benefits page for details on our insurance plans.

Do you offer insurance day one?

Insurance begins day one of your assignment with HPC.

Do you offer free CEUs?

We offer free CEUs to all full-time employees. If you need CEUs, let your recruiter know and you will be issued a continuing education gift card that is eligible to be used toward all of the courses found at CE Direct, and

What are meals and incidentals?

As a travel nurse, if you meet certain criteria designated by the IRS, you are eligible for per diem which is an allowance for lodging, meals, and incidentals during your assignment. Meals and incidentals (M&IE) is the daily amount designated by the IRS that is intended to cover the cost of food and other incidentals. The daily meals and incidentals amount will change depending on the location in which you are working in as a travel nurse. For more information on per diem, visit the U.S. General Services Administration website.

What do I do if I need to contact someone after hours?

We have a 24/7 on-call line so that you can always reach an HPC employee after hours, even on weekends and holidays. The on-call line is managed by our experienced recruiters, so you can be sure that any concerns you have will be addressed properly.

How is HPC different from other agencies?

HPC prides itself on being transparent and open with our employees. We want you to feel like we are not just your employer, but a partner in your travel healthcare career. HPC stands by our Mission and Core Values.

What incentive programs do you offer?

Health Providers Choice launched HPC Rewards in 2018 as a way to recognize and reward our employees for adherence to our Core Values. Visit our HPC Rewards page (hyperlink to page on website) for more information on the program.